Air Canada extends deadline for COVID-19 refunds, recollects 2,600 employees

Air Canada says it will recall greater than 2,600 staff because it prepares for a rise in demand for flights, while additionally extending the deadline for COVID-19 refunds.

The airline mentioned the staff being recalled will embody numerous roles, together with flight attendants, and will be introduced again in levels in June and July.

Air Canada spokesperson Peter Fitzpatrick mentioned the airline moved to recall the employees as a result of it’s seeing vaccinations improve, COVID-19 cases decline and governments ease restrictions.

He mentioned the recall is a part of its efforts to rebuild the airline’s community and meet the anticipated demand for journey.

Air Canada laid off tens of 1000’s of employees because the pandemic swept the nation, together with 16,500 final March, when the disaster started.

In April, the airline reached an settlement with Ottawa for a $5.9-billion support bundle.

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Refund deadline prolonged

The nation’s largest airline additionally mentioned it has prolonged the deadline to submit a request for refund for flights or trip packages by 30 days till July 12.

About 40 per cent of eligible clients have requested a refund because the refund policy got here into impact on April 13, with 92 per cent of requests having been processed.

“The number of customers who have requested a refund is lower than anticipated and most have kept their travel credit,” acknowledged chief business officer Lucie Guillemette, including that’s a vote of confidence within the airline.

Customers have the choice of a transferrable journey voucher with no expiry date or changing the worth of the ticket to Aeroplan factors with a 65 per cent bonus. Customers who obtained these refunds also can trade them for a refund within the unique type of fee.

Air Canada says its new refund policy for all bought tickets will be a alternative of voucher or bonified Aeroplan factors if the airline cancels or reschedules a flight by greater than three hours.

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